Overview of how it works
The Enigmagram is an anonymous envelope containing 10 puzzles. When they solve them all, they unlock a secret message from you. You can have it sent directly to the recipient, or posted to yourself so you can give it to them in person.
Inside the envelope is a letter explaining exactly what to do. Each puzzle has a numerical answer and together those numbers form a passcode. That passcode unlocks your message online. If they get stuck, there are optional hints and full solutions available, so they will always be able to reach your message in the end.
When you order, you’ll be asked for the recipient’s name. This is printed on the letter inside and on the front of the Enigmagram. You can also add a note to the envelope, e.g. ‘Don’t open until your birthday’. After placing your order, you’ll receive a link where you can add the message they’ll see once they solve the puzzles. This link appears on the order confirmation page and in the confirmation email.
Your message can be any mix of text, images, and video. You can upload up to 10 images, and videos can be up to 128MB. You can edit the message at any time, even after the Enigmagram has been posted.
We post orders the next working day. The Enigmagram arrives inside a plain white shipping envelope, and you can choose whether it’s sent to you or directly to the recipient.
Once they’ve solved the Enigmagram and viewed your message, we’ll send you an email to let you know they’ve completed it.
Shipping
You can access your VAT receipts by logging into your Enigmagram account, clicking ‘My Account’ and ‘Orders’. Next to your order will be a button to download the VAT receipt.
All Enigmagrams are sent from the UK and are posted by the next working day.
We offer free 2nd class delivery from the Royal Mail to the UK. It normally takes 2-5 working days to arrive from when it’s posted, but can take longer.
We also offer Royal Mail 1st Class (£1). It normally takes 1-3 working days from when posted but can take longer.
We also offer Royal Mail Tracked (£4.02). They aim to deliver the next working day after it’s posted, but it can take longer. No signature on delivery required.
There’s also Royal Mail Priority (£7.76). This arrives normally the next working day after it’s posted. Signature is required on delivery. If no one is home they will leave a card and it will have to be collected from a Royal Mail Service Point.
If you’re sending it abroad there’s the options of untracked delivery by the Royal Mail (£3.05 for Europe and 4.20 for rest of the world) or Tracked (£9.30 for Europe, £10.35 for the rest of the world). The tracked option doesn’t need to be signed for on delivery. Estimated timeframes for arrival are:
USA: 6-15 days
Canada: 6-15 days
Australia: 6-15 days
Europe: 6-15 days
Rest of world: 7-21 days
The Message
We don’t accept malicious or threatening messages or ones that contain full frontal nudity.
You can edit your message at any time by using the link shared in the order confirmation email.
You can buy multiple Enigmagrams at the same time as long as they are all being sent to the same address. Just add them to your basket and checkout. You’ll then be sent to a page to upload the messages. If you want to send multiple to different addresses then you have to do a seperate order for each one.
If you want to order a large volume for an event then get in contact at hello@theenigmagram.com.
We delete the message one month after it’s been viewed or 18 months after it’s been sent. Whichever is first.
We’ll send you an email letting you know when they’ve 1) received the invite 2) started the game 3) completed it and see your message.
As an evening’s entertainment with friends and family
Mother’s day
Father’s day
Happy Birthday
Merry Christmas
Invitations (Party, Wedding)
Valentine’s Day
Message to a loved one
You could hide a gift and send someone the location or a clue to find it
You could incorporate the Enigamgram into a wider treasure hunt
Make a video message for a friend
For a special announcement (Engagement, New baby)
Get back in contact with an old friend
The max file size is 128MB. If you want to send something bigger, you’ll have to upload it to a site like YouTube or Vimeo and paste the link in the order form. You can upload multiple videos and pictures up to a maximum of 10. For images we accept: jpg, jpeg, png and gif. For video: mp4 and mov.
The Enigmagram can be sent for anything e.g. birthday, Valentines, Christmas, Father’s Day, and the message can be anything too. It can be written text, or a picture or video. You could hide another gift somewhere in the house and use the message you tell them where it is.
Only if you tell them in your message!
The Puzzles
Each Enigmagram is sent in a white shipping envelope. That can be opened and inside is the brown and yellow Enigmagram envelope, which you can hand to the recipient.
The puzzles don’t change but we do have four version to choose from, the Original, 2nd and 3rd Editions and the Junior Edition. All have different sets of puzzles.
All editions are stand alone products, so you don’t have to do the Original first. The Original is a bit easier than the 2nd and 3rd Edition, so it can be a good entry level Enigmagram.
The puzzles range in difficulty and type. Some are designed to be easier and some harder. They test different skills, eg visual, lateral thinking, numerical, word-based, spatial, so if they are not good at one type puzzle, they may be good at another type. If they need help clues are available, and if they get really stuck they can access the answers.
Yes! The bulk order discounts are as follows:
4-8 = 20%
8-100 = 30%
100-1000 = 40%
1000+ = 50%
These discounts are applied automatically to your order as you checkout. Please make sure you add all the orders to the basket before you checkout, as the discount won’t be applied if you, for example, buy two and checkout, then come back tomorrow and buy another two. You must buy them together.
If you want to order a large amount and it would be impracticle to buy through the website, then get in contact at hello@theenigmagram.com and we’ll discuss your order and process it manually for you.
The Letter
The letter is printed on A5 paper and is font size 11. On request we can increase this font size to 16. Just send us an email when you’ve ordered to let us know.
The Puzzles
The puzzles range in size from about the size of a business card up to A6. The writing goes as small as approximately size 10, however there are pictures of each puzzle on the clues page (https://go-here-if-you-need-a-clue.com). Here they will be able to see larger versions of the puzzles on screen. Unfortunately we don’t have a separate version of large-print puzzles.
There are a couple of puzzles in both editions that require good eyesight. In the Original, two puzzles require you to find hidden numbers that are not obvious to see. In the 2nd Edition there is a detailed map and Auto-stereogram (the 3D image that appears when you stare at it) to be solved, which again requires good eyesight. These are only two of the eleven puzzles, so there are still many others they can solve. If you want to double check what the puzzles look like please visit the clues page to look at pictures of them www.go-here-if-you-need-a-clue.com. The puzzle pack is C6 in size so the majority of the puzzles are no bigger than C6.
The Junior Edition is designed for ages 8-11. The Adult Editions are designed for ages 14+
They’ll have access to up to two clues for each puzzle. If they still can’t solve it they can access the answers, so they’ll always be able to see your message.